WebSite X5Help Center

 
Thaddeus C.
Thaddeus C.
User

Protocol not available  en

Author: Thaddeus C.
Visited 1052, Followers 1, Shared 0  

My license expired and on the same evening, I got error messages "Protocol not available" when attempting to update my sites.  My host did not change any on thier end.  Does X5 now render the software unusable if license is not maintained?

Posted on the
1 ANSWERS - 1 USEFUL
Aleksej H.
Aleksej H.
Moderator

Hello.

"Does X5 now render the software unusable if license is not maintained?" - as far as I know, no.

  1. Check your hosting connection settings.
  2. Try reinstalling the program.
  3. Run the program as administrator.
  4. Temporarily disable antivirus, firewall and any other protection.
  5. Don't use a proxy or VPN.
Read more
Posted on the from Aleksej H.