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Esahc ..
Esahc ..
Moderator

V2022.2.9 cannot upload site to web  en

Author: Esahc ..
Visited 279, Followers 2, Shared 0  

FYI

Just as when v2022.2.6 was released, Windows Security Firewall (Win10) again blocked WX5, this time when attempting upload to the web.

Please be aware of this, and in case it helps I fixed the problem the same way I did in this post https://helpcenter.websitex5.com/en/post/252014

I opened windows security, turned off ALL firewalls and restarted. I could now upload my site. I then turned the firewall back on and restarted the PC, when I ran WX5 I got a message advising the firewall had blocked some functionality of WX5, I selected Allow Access and WX5 works as expected.

Posted on the
10 ANSWERS - 1 USEFUL
Daniel W.
Daniel W.
User

German:

Bei meinem Notebook mit Windows 11 ist bei den Einstellungen ...

Windows Defender Firewall-Zustand: Ein

... und ich kann mit WebSite X5 (Version 2022.2.9) meine Webseite hochladen.

-------

English:

On my notebook with Windows 11, the settings ...

Defender Firewall State: On

... and I can upload my website with WebSite X5 (version 2022.2.9).

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Posted on the from Daniel W.
Esahc ..
Esahc ..
Moderator
Author

Daniel, as in the past, some people are not affected by WX5 being blocked in any way. I am pleased it works on your Win11 installation.

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Posted on the from Esahc ..
Krisztián Fehér
Krisztián Fehér
User

Same here with Win10, v2022.2.9. FTP uploads not possible. Error message: "Cannot connect to server.  Target directory error".

WebsiteX5 is not blocked by firewall and the FTP connection can be established with third party FTP program without problems.

Please investigate.

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Posted on the from Krisztián Fehér
Esahc ..
Esahc ..
Moderator
Author

Krisztián, please open Windows security and turn off all firewalls, restart WX5 and again attempt upload (my WX5 install did not appear to be blocked either). If it still fails then sadly something has gone wrong with your FTP configuration and we may need to investigate. To my knowledge there is no known issue with the WX5 FTP process although various firewalls, AV and Malware products have taken exception to the new code.

Please turn the firewalls back on after testing.

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Posted on the from Esahc ..
Krisztián Fehér
Krisztián Fehér
User

Hi! Thanks for the reply. I have turned my firewall off but nothing changed. WX5 says, my target directory on the server is false (this was "/" until now. I can even navigate on the ftp server manually and select the target directory with the full server-side path (so the connection itself seems to be technically absolutely okay), but after that, when I try to upload with that path setting, WX5 says, the directory doens't exist on the server. My last succesful ftp upload with WX5 was about 4-5 days ago.

I use the same FTP settings in another software, without any issues, but it's annoying to upload my website data that way.

My antivirus has firewall exception (no limitations) for BrowserSubProcess.exe, WebSiteX5.exe and imUpdate.exe

What can we do?

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Posted on the from Krisztián Fehér
Daniel W.
Daniel W.
User

Have you tried restarting Windows with "Restart"?

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Posted on the from Daniel W.
Esahc ..
Esahc ..
Moderator
Author

Krisztián, do you have this option to open, browse and verify the destination just before you commence upload? (I no longer have Evo version so I cannot check for myself sorry). If you click this button does the expected destination open?

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Posted on the from Esahc ..
Daniel W.
Daniel W.
User

@Esahc..: This feature is present and working in Evo version 2022.2.9.

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Posted on the from Daniel W.
Krisztián Fehér
Krisztián Fehér
User

Yes, it is there and I can navigate on the ftp server manually with it and select the target directory with the full server-side path. When I do it and want to start the upload process, WX5 says, that the target directory does not exist and whether I would like to create it. But how can I select something, which does not exist?

What should I do?

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Posted on the from Krisztián Fehér
Luca F.
Luca F.
User

I have the same problem as Krisztian, last succesfful was 11 september

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Posted on the from Luca F.