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Althea L.
Althea L.
User

Websitex5 admin access  en

Author: Althea L.
Visited 1119, Followers 1, Shared 0  

I recently learned that I have an admin account for my website, mysitename.com/admin, but I cannot access it.

In the Website X5 Manager app, I tried using the FTP username and password that I use to publish the site. 

To access Website X5 online, I tried using the same email that I use for my Incomedia account and that password.

I don't see an option to create or sign-in with a new password or a "forgot password" option.

I've tried different emails and passwords. Nothing works. I look forward to your help on this.
Althea

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3 ANSWERS - 2 USEFUL
John S.
John S.
User

Under 1. settings you find this:

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Posted on the from John S.
John S.
John S.
User

Then for the admin see the settings and use them for login to the admin area

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Posted on the from John S.
John S.
John S.
User

@Althea - did you have it to function????

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Posted on the from John S.