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Ambrose I.
Ambrose I.
User

Wsx5_pro crashed when I try to add image from image library.  en

Author: Ambrose I.
Visited 711, Followers 1, Shared 0  

After upgrading my windows 10 to a new build I re-installing wsx5_pro and find that if I try to insert an image in any project wsx5_pro crashes when reading the image libraries, what could be the reason for wsx5_pro crashing when it never did it bofore?

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3 ANSWERS
Daniel W.
Daniel W.
User

If you are having problems with the new WebSite X5 Explorer, hold down the left Ctrl key and click on the folder icon. Windows Explorer will now appear.

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Posted on the from Daniel W.
Ambrose I.
Ambrose I.
User
Author

I can open the Free images and Premium images, but the minute I try to access local or Library Wesbite X5 Pro just closes.

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Posted on the from Ambrose I.
Esahc ..
Esahc ..
Moderator

Ambrose, when I recently upgrade WX5 I found the Windows Firewall blocked local disk access, please see the first post in this thread (https://helpcenter.websitex5.com/en/post/253094) and of course also turn off any 3rd party av/malware/vpn/firewall temporarily.

If this fails I suggest downloading WX5 from your profile (top right) and reinstallng if you have not already done so.

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Posted on the from Esahc ..