WebSite X5Help Center

 
Nigel W.
Nigel W.
User

Checkout process payment  en

Author: Nigel W.
Visited 1770, Followers 3, Shared 32  

I think the Checkout process needs an 'optional' additional step between step 4 and step 5 to allow payment to be made BEFORE the confirmation of order is processed. It doesnt make sense to sence order before payment.

Posted on the
1 ANSWERS
Mark M.
Mark M.
User

I agree it is a bit annoying that the confirmation is sent out before the customer has made the payment, though I have found that dependent on your setup of the confirmation and payment the customer can link to the payment page from the email - I put a line in to remind the customer that the products wouldn't be shipped until we got confirmation of the payment from PayPal...

Regards,

Mark.

Read more
Posted on the from Mark M.