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Dennis S.
Dennis S.
User

Unable to connect to Server. Generic Error. (Connection attempt timed out.)  en

Author: Dennis S.
Visited 658, Followers 1, Shared 0  

This is my first attempt to upload a website. However, I get this error message everytime that I attempt to Upload all Website files to the Internet.

Unable to connect to Server. Generic Error. (Connection attempt timed out.)

Screenshot is attached. I suspect this is a rookie error. Thanks for your kind help.

Posted on the
4 ANSWERS - 3 USEFUL - 1 CORRECT
Daniel W.
Daniel W.
User

Since the web space is used by the Incomedia hosting partner and there is a problem with their server, the user cannot do much.

The Incomedia employees would have to take care of it.

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Posted on the from Daniel W.
Daniel W.
Daniel W.
User

Since it is the first time and to prevent possible blockages of the PC, firewall, anti-virus programs, etc. Check or temporarily disable it to see if these programs are causing the problem.

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Posted on the from Daniel W.
Dennis S.
Dennis S.
User
Author

I've temporarily disabled firewall and anti-virus programs but am still unable to make a connection.

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Posted on the from Dennis S.
Incomedia
Stefano G.
Incomedia

Hello Dennis

I've attempted to connect to your hosting space and I must say that I succeeded without issues.

One question, are you perhaps connected to the internet via some kind of special internet? Like via a Proxy, a company network, or something like that?

Do you have the chance of trying this with any other network or also by installing the software on a different computer temporarily?

I'm positive something on your side is blocking the outgoing connection

I remain available here

Stefano

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Posted on the from Stefano G.