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J Yapa
J Yapa
User

Contact form "Sender e-mail address" field does not update  en

Author: J Yapa
Visited 573, Followers 1, Shared 0  

I am using Website X5 Pro 2023.3.7

When I change the sender email address on the contact form and if my settings are on "Export only the files modified after the last export" it will not update. I've tried it several time, it shows as if it is updating the 1st time but upon testing the email remain the original. 

As a last attempt I selected the option "Upload all website files to the Internet" and right away it worked! 

I believe there's a bug!

Posted on the
1 ANSWERS
Aleksej H.
Aleksej H.
Moderator

Hello. Sometimes this happens and not only with mail updates. You're probably right, this is a bug. But this bug can be solved quite simply - by re-uploading the site completely to the hosting. 

Or you can try making some other changes to the form. For example, add a new field, save changes to the project and delete the new field. After saving the project, try uploading the changes to the website.

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Posted on the from Aleksej H.