Header Template Corrupted 
Author: Debbie W.
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I was adding buttons to my Header Template when the content suddenly disappeared and I now only have the "wait" cursor (see Corrupted Header.png). I have an earlier copy of my website, but can't work out how to copy the old Header template to my new project because of the "wait" cursor. Presumably there is a way to copy the old file into the new project, but I don't know which file or where it goes.
Any help appreciated,
Thanks.
Posted on the
Hello. I sent a notification about your question to the company employees, expect an answer from them here in the comments.
Hello Debbie,
I am sorry for the issue.
Could you please provide me with a copy of the project so that I can take a closer look and attempt to restore the header to its previous state?
You can export it in Step 5 - Export, choosing the Export the project option to generate an IWZIP file.
You can then upload the file with https://www.swisstransfer.com/ or similar services, and provide a download link at support @ incomedia.eu (without the spaces).
Thank you.
Eric