WebSite X5Help Center

 
Jan G.
Jan G.
User

Unable to send email from contact form  en

Author: Jan G.
Visited 311, Followers 1, Shared 0  

I have to websites, both from the same domain & webhotel provider, same mail and ftp settings.

One website can send emails through contact form ( https://www.skienvet.no/kontakt-oss.html )

The other cannot, it just freezes ( https://www.nfdt.no/nyheter-og-kurs.html ) and I get no error-messages either. 

In Website X5 EVO the settings are exactly the same, but the nfdt.no site will not send email through contact form. I'v tried changing the settings to everything from php to low level script, but nothing helps.

And the same happens in different web browsers.

Any suggestions?

Jan

Posted on the
1 ANSWERS
Incomedia
Eric C.
Incomedia

Hello Jan,
inspecting the page when trying to send the Contact Form, a 403 error appears.
I would suggest checking in with your hosting provider to see if some restrictions have been set for these files.

Eric

Read more
Posted on the from Eric C.