WebSite X5Help Center

 
A J.
A J.
User

I tried To Update My Agency License But Your System Wont Allow!  en

Author: A J.
Visited 71, Followers 1, Shared 0  

I tried To Update My Agency License But Your System Wont Allow! Please fix and resend my 50 percent off link

Posted on the
2 ANSWERS
Daniel W.
Daniel W.
User
Best User of the month DEBest User of the month EN

If the license is already updated, but only the download link doesn't work, then take a look here, there is the link to SwissTransfer with the current agency version, see

>> https://helpcenter.websitex5.com/en/post/274009 (last post)

Read more
Posted on the from Daniel W.
Incomedia
Elisa B.
Incomedia

Hi!

I see you have a new active license: does it still show your license is expired when starting the software? If so, please go to C:\Users\ Windows Username \AppData\Local\Incomedia\ WebSite X5 - Agency and delete the file called licence.iwl, then start WebSite X5. You will have to repeat the activation, so you will be able to enter the new license key. 

Please keep me posted. Kind regards.

Read more
Posted on the from Elisa B.