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Marcus Vinicius Rocha Da Silva
Marcus Vinicius Rocha Da Silva
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E-mail form: "e-mail sender adress" option  en

Author: Marcus Vinicius Rocha Da Silva
Visited 1116, Followers 2, Shared 0  

Hi guys! I can't use the "e-mail sender adress" option. As I use the Brazilian Portuguese version of X5 Version 9, I don't know if the name of the option is exactly that, but I'm attaching an image of the tab SEND of the E-mail form object where I highlighted the option.

This option should, according to the manual, allow the user to select that the sender of the e-mail be the visitor's e-mail adress. It would allow to answer the received e-mails through the button Reply of the e-mail client.

The problem is that when I tick the checkbox nothing appears in the drop-down to select, and the program says that I must insert all mandatory data.

I don't know if there is something missing in the translated version, or if I'm doing something wrong...

Could somebody help me, please?

Thanks in advance for any tip!

Posted on the
1 ANSWERS - 1 USEFUL - 1 CORRECT
Incomedia
Michele C.
Incomedia

Hola Marcus,

in order to have that field filled you just need to set an email field in the tab "lista" for your customer. In this way you can select the value of that field as the sender email for the emails you will get. 

Hope this helps

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Posted on the from Michele C.