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Piotr P.
Piotr P.
User

I can`t update 9.0.0.1597 version  en

Author: Piotr P.
Visited 1084, Followers 1, Shared 0  
Tags: version

I`ve bough in the shop the 9.0.0.1597 version. I can`t update it because when I try to do it I see information that there is no conection with the internet or Incomedia server. This version seems to be very unstable and with lot of bugs: I can`t even save my project in HTML. Reinstalling didn`t fix the problem. What can I do? Is there any way to make manual update?

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2 ANSWERS
Piotr P.
Piotr P.
User
Author

I didn`t registrated my product - now I hope that it will be ok :)
 

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Posted on the from Piotr P.
Incomedia
Claudio D.
Incomedia

Hello Piotr,

Try again with the registered product and if you should encounter the same issue try to check if your firewall/antivirus is allowing websiteX5 to connect to internet or go in your profile on answers.websitex5.com, you will find  a section called "Download" and there you willfind the most updated software to download and install.

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Posted on the from Claudio D.