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Adam Nolan
Adam Nolan
User

You tube playback  en

Author: Adam Nolan
Visited 935, Followers 1, Shared 0  

I have a video section on my site. The clips are from you tube and appear, as they should, on the page online. However once I press "play" nothing happens on the internet or on the software preview - am I doing something wrong? Thanks in advance

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14 ANSWERS
Andre E
Andre E
Moderator

It works for me, did you try a totally different video ?

Doy you have the site adres so i can test this ?

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Posted on the from Andre E
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Claudio D.
Incomedia

Hello Adam,

Could you please post the link to your website?

Many thanks!

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Posted on the from Claudio D.
Adam Nolan
Adam Nolan
User
Author

Sorry!

www.denisenolan.co.ukI have only checked it on my own pc, so It would help if you could see if ithey work on yours.

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Posted on the from Adam Nolan
Adam Nolan
Adam Nolan
User
Author

Sorry about that!

www.denisenolan.co.uk I have only checked it on my own pc, so It would help if you could see if ithey work on yours

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Posted on the from Adam Nolan
Adam Nolan
Adam Nolan
User
Author

Andre,

She has several of her videos on there and none play. The website link is on the above post

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Posted on the from Adam Nolan
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Claudio D.
Incomedia

Hello Adam,

Try to update your WebSite X5 and then export the project again.

Please let me know if it works.

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Posted on the from Claudio D.
Adam Nolan
Adam Nolan
User
Author

No, it is still the same. I did what you suggested too.

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Posted on the from Adam Nolan
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Claudio D.
Incomedia

Hello Adam,

Your WebSite X5 Version is 9.0.6.1775 but the most updated is 9.1.6.1952.

Please go in your answers.websitex5.com Profile and in the "Download" section download the program again and istall it. So you will have the most updated version of the program. After you did this export the project again and let me know if the issue still persists.

Many thanks!

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Posted on the from Claudio D.
Adam Nolan
Adam Nolan
User
Author

Yes the videos work - BUT EVERY SINGLE photo on the site is now shown as an error! It is going to take me AGES to redo them!

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Posted on the from Adam Nolan
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Claudio D.
Incomedia

Hello Adam,

I see that you fixed the images. What was happening is that they were no more in the same location as they were added to the project.

If this issue should happen again move the images in the directory you find in the error message and then open the folder where the project is stored and delete the folders UPLOAD and PREVIEW. Then you can open the project again and the images are visible.

Please let me know if I can help you any further! Thank you!

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Posted on the from Claudio D.
Adam Nolan
Adam Nolan
User
Author

Well, at least it gone finished in the end! Thanks

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Posted on the from Adam Nolan
Adam Nolan
Adam Nolan
User
Author

Hello - Back again!

I am still having major problems. There is nothing wring with the site at all - now when the page loads, it appears everything is fine. Click on a file to view it and you get one or two seconds before the whole page changes and ALL the videos are in a white block with an exlamation mark in the middle of them. The page has effectively crashed. I have to refresh the page for it to happen again. I uploaded the entire site again and the same thing happens. This is not good when I am trying to run a smart site!

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Posted on the from Adam Nolan
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Claudio D.
Incomedia

Hello Adam,

I visited the website and it was working perfectly. Can you please test the website on a different browser to see if you experience the same issue?

If you get the same issue on different browsers can you please send me a screenshot?

Many thanks!

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Posted on the from Claudio D.
Adam Nolan
Adam Nolan
User
Author

It's working good now thanks - after all that - It would appear that there were too many videos from her youtube channel and it was making everything crash!

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Posted on the from Adam Nolan