Activation Problem - WebsiteX5
Author: BK E.Website X5 Evolution Activation problem:
Why do I keep on getting Activation screen each time I use the Website X5 application? I have repeatedly gone through this activation process and each time it goes through as successful. I will use it for the period without a problem. But when I come back, say couple days later, double-click on the icon, Evolution Activation windows pops up again requesting for my License Key and email again.
I have been in the IT support business for over 15years to know that this is Not normal. When you install a software, registered/activated it, you shouldn't have to be massaging it with a daily activation routine before using it.
FYI- Firewall or Anti-virus is not the issue here, because I have gone as far as actually uninstalling both my FW & AV. I even moved WebsiteX5 to a virtual machine as a lone application there just to isolate all other variables. Still that didn't help.
Can some please tell me what's going on. I have updated twice in the last 6 months hoping the latest revision might resolve the bug but that didn't happen.
Hello BK E.,
Verify if under C:\Users\ The Admin username \AppData\Local\Incomedia\ is present a folder called WebSite X5 v10 - Evolution and if inside this folder the licence.iwl file is present.
If this folder exists and inside the file is present, copy the folder and paste it under c:\Users\ Your Windows username \AppData\Local\Incomedia and then start the program.
Please keep me updated.
Author
Thank you very much Claudio D. That fixed the problem.