I can never upgrade to the next version of WebsiteX5 Pro 
Author: Thomas E.
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I can't install the update. It tells me the program is already running and says to close the program and try again. There isn't another program running to close. I have to download the whole file and install it like a new install where it asks me for my activation key, anyone else have this issue?
I have a:
WebSiteX5 Pro 10.1.6.50
samsung UltraBook
256 SSD
Windows 8.1
8GB Ram
Posted on the
Hi Thomas!
Please open a single post for each question so that we may gather all the information together and help you more quickly.
I will follow you here http://answers.websitex5.com/post/96668#1 and close this post.
Thanks,
Samantha