Dear Support Team,
I am currently experiencing a problem while trying to install the latest update for X5 Pro.
During the installation process, I receive the following message: Please verify that all programs are closed and restart the update.

I have checked and confirmed that all programs and applications are closed, but I continue to receive the same message. As a result, I am unable to complete the update.

Could you please advise me on how to resolve this issue?

Thank you in advance for your assistance.

Kind regards,
Azad