WebSite X5 Help Center  - Generic error during purchase

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Steve A.
Steve A.
User

Generic error during purchase  en

Auteur : Steve A.
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Mots-clés :: error,generic

How do you access the database and link it to the shopping cart. Ive selected the shopping cart, send orders, send to a database. The database exists on the server, has permissions set for full access. There is a folder named in the send order which has 777 permission set on the server.. The database passes all the tests on the online control panel(website test).

Ive set up the webstats option with no issues, so why does the cart present a "Generic error" when clciking the buy now button.?

Posté le
1 RéPONSES
Incomedia
Claudio D.
Incomedia

Hello Steve,

I already answered you at  https://helpcenter.websitex5.com/fr/post/171585 you can follow that post to find the solution.
I ask you kindly to open only one post for question: It’s better for you, because you need to follow less posts, and also for the community, that can use better the internal search engine.

Many thanks!

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Posté le de Claudio D.