Buy Now Button 
Auteur : Steve A.
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I have created an ecommerce site, all is working well. The only issue I have is that when the customer recieves confirmation of payment I get:
PayPal
Confirmed payment with PayPal
and then it also displays a Pay now button, even though the transaction has been completed.
How can I remove the Pay now button, and just leave the text saying Payment has been completed.
I don't want customers to think they haven't paid, and click on the Pay Now button.
Thanks
Posté le
Hello Steve,
to clarify, are you referring to the button visible in the e-mail notification?
Thank you.
Auteur
Here's a screenshot. The payment has already been confirmed and actioned. I don't want the customer getting another pay now option button. Thanks
Hello Steve,
unfortunately it is unclear where the screenshot was taken from, is it from the e-mail received by the user after placing the order?
Thank you.
Auteur
Hi Eric,
Not being funny, but why would it be the email sent to the site owner to acknowledge payment?
This is what the customer recieves as a notification of the order.
Hello,
by user I was referring to the customer, not the website owner.
If the e-mail is what you are referring to, unfortunately the button cannot be removed, you could however change the text of the e-mail to clarify that it should be used only if the payment process was not completed or an error was encountered in it.
Auteur
Hi Eric,
Thanks for your patience. I figured that might be the case. Hopefully Incomedia can work on the issue, as it's fundamentally flawed to send someone an opportunity to pay when theyve already paid.
Thanks for your time
Steve