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Errol W.
Errol W.
User

Application fails to run  en

Auteur : Errol W.
Visité 1583, Followers 1, Partagé 0  

The sofware starts. When I select create new project, it says initializing project files, then X5 professional has stop working. That all I can do at this pint

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5 RéPONSES
JJ. JUAG
JJ. JUAG
User

Is there an error message from websiex5 or from windows. Or what happens exactly, what happens under "stop working" exactly and please specify more.

JJ.

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Posté le de JJ. JUAG
Errol W.
Errol W.
User
Auteur

I think it's Windows dialog box.

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Posté le de Errol W.
Wayne B.
Wayne B.
User

Which version of X5 Professional is it? If it is version 13, then check for the presence of Lavasoft Web Companion on your computer and remove it.

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Posté le de Wayne B.
Errol W.
Errol W.
User
Auteur

It is version 12.0.10.32

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Posté le de Errol W.
Errol W.
Errol W.
User
Auteur

I have resolved. I did two different things. Not sure what did the fix.

1. Checked to see it the Net Frame stuff was switched on. They were ticked on. I did find to sub items that were not ticked, so i ticked them off.

2. I think this was the fixer, I deactivated the Web Root Virus software. 

After doing both of these things, there have been no more issues.

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Posté le de Errol W.