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Alan Bennett
Alan Bennett
User

Imemail stopped working  en

Auteur : Alan Bennett
Visité 1775, Followers 1, Partagé 0  

I have started getting the following error once users complete the online email form, then press send;-

Forbidden

You don't have permission to access /imemail/imEmailForm.php on this server.
Server unable to read htaccess file, denying access to be safe

Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.

In addition to any help you can offer can you please advise me of the correct file permission structure of the imemail folder and its files

Posté le
4 RéPONSES
Incomedia
Claudio D.
Incomedia

Hello Alan,

Try please to export the complete project online and then test it again.

In case you receive the same error please write me the URL to the website.

Many thanks!

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Posté le de Claudio D.
Ian H.
Ian H.
User

Sorry to jump on but I am having the same issue as well that I built a customers website on, is there any solution?

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Posté le de Ian H.
Alan Bennett
Alan Bennett
User
Auteur

Thank you Claudio 

i have completed that. I am now getting a JavaScript error

i got it using chrome browser this morning, but not safari, whilst using iPad with ios11

www.cyclewight.org.uk. Using the contact us menu option

alan

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Posté le de Alan Bennett
Incomedia
Claudio D.
Incomedia

Hello Alan,

I made a test and it is working. On Safari can you please check if javascript is enabled and in case try to turn of private mode and then test it again.

Many thanks!

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Posté le de Claudio D.