Emails on my site are not being recieved work
Auteur : Andrew H.
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Good Afternoon everybody,
I have a problem. MY website which ive created over the last few years is not recieving any emails.
When if fill in the contact menu as if im a customer on my site im greeted with:
Fatal error: Class 'imEMail' not found in /home/content/11/8864211/html/partycasinos/res/x5engine.php on line 7165
Please advise,
Kind regards,
Andrew
Posté le
Auteur
I forgot to mention I can still recieve emails and send emails when im not using via website
Hi Andrew,
can you please provide me with the website link?
Please do the E-Mail Test on your online control panel and let me know about the result. You can have access to it by going to www.yourwebsite.com/admin (where www.yourwebsite.com is the URL of your website) and using the e-mail and passoword you set for the admin on Step 1- Access management.
Thanks! Kind regards
Auteur
Hi Elisa,
www.partycasinos.co.uk
Regards,
Andrew
Auteur
Ive tried setting up a login as you asked, but it doesnt seem to work!!
Auteur
Good Evening Elisa,
I have done the test and the emails send but they arrive in junk mail.
Please advise.
Andrew
Auteur
Hi Again,
So I changed from a low level script and its working!
One question, why are my emails always sent into peoples junk mail. Its really bad for my business as I send quotes over but my customers never get the mail as it goes into junk and they dont find them.
Any ideas??
Thanks for the help
Andrew
Hi Andrew,
I am very sorry about this, but unfortunately this does not depend on WebSite X5, but rather on the filter applied to the mail client.
I wish you a lovely day! Kind regards.