WebSite X5Help Center

 
Ruud L.
Ruud L.
User

WebsiteX5 did not start, re-install did not solve it  en

Auteur : Ruud L.
Visité 1576, Followers 1, Partagé 0  

Website X5 Pro was not starting and hanging. Did abort it, starts computer again , but no start. De-installed Website X5.

Re-install it, but getting message that something is wrong. Look up in other answers, re-installed vcredist_x64. This gave same result. Downloaded NetFXrepairtool and used it. Same result. 

Do not know what to do further. Any ideas?

Posté le
2 RéPONSES - 1 CORRECT
Aleksey K.
Aleksey K.
User

try this:
uninstall the program completely!
manually delete any leftovers in the "documents" folder C:\Users\The admin Username\Documents\Incomedia

and this C:\Users\The admin Username\AppData\Local\Incomedia

and try to reinstall programm....

PS: consider that you will lose all your projects ... you can make copies of these folders on to save ...

hopefully help!

Lire plus
Posté le de Aleksey K.
Ruud L.
Ruud L.
User
Auteur

Thanks, this worked. Had a backupfile, so I did not lost my work.

Lire plus
Posté le de Ruud L.