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Ruud L.
Ruud L.
User

WebsiteX5 did not start, re-install did not solve it  en

Author: Ruud L.
Visited 1868, Followers 1, Shared 0  

Website X5 Pro was not starting and hanging. Did abort it, starts computer again , but no start. De-installed Website X5.

Re-install it, but getting message that something is wrong. Look up in other answers, re-installed vcredist_x64. This gave same result. Downloaded NetFXrepairtool and used it. Same result. 

Do not know what to do further. Any ideas?

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2 ANSWERS - 1 CORRECT
Aleksey K.
Aleksey K.
User

try this:
uninstall the program completely!
manually delete any leftovers in the "documents" folder C:\Users\The admin Username\Documents\Incomedia

and this C:\Users\The admin Username\AppData\Local\Incomedia

and try to reinstall programm....

PS: consider that you will lose all your projects ... you can make copies of these folders on to save ...

hopefully help!

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Posted on the from Aleksey K.
Ruud L.
Ruud L.
User
Author

Thanks, this worked. Had a backupfile, so I did not lost my work.

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Posted on the from Ruud L.