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Peter P.
Peter P.
User

Contact Form Object  en

Auteur : Peter P.
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Hi

I am having a problem sending emails using the contact form object, I have setup a simple form with no confirmation email to user setup, each time I try to send a message I just get a blank screen with a message ‘No database support detected’ I have not setup any database in the advanced website settings, can anyone help.

Kind Regards

Peter.

Posté le
5 RéPONSES - 1 UTILES - 1 CORRECT
Paul M.
Paul M.
Moderator
Meilleur utilisateur du mois EN

Hello Peter,

Please can you send a screenshot of your Contact Form 'Send' settings (as per the example below):

Or simply describe what you have set each field to, if that is easier for you.

Kind regards,

Paul

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Posté le de Paul M.
Peter P.
Peter P.
User
Auteur

Hi Paul

Thank you for your prompt reply, I have attached a sreenshot of my contacts form as requested.

Peter.

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Posté le de Peter P.
Paul M.
Paul M.
Moderator
Meilleur utilisateur du mois EN

Thanks for the screenshot.

Did you at any point in the past upload your WebSite X5 project to the server with a Contact Form Object set to send data to a database as per your request in this thread?

https://helpcenter.websitex5.com/fr/post/213115

Do you have a link to the page online where the Contact Form is hosted?

Does your project pass the tests in the WebSite test section of the admin control panel?

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Posté le de Paul M.
Peter P.
Peter P.
User
Auteur

Hi

Yes the website was originally uploaded with a database setup in it, but I have removed it and still getting the same mesage.

Peter

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Posté le de Peter P.
Paul M.
Paul M.
Moderator
Meilleur utilisateur du mois EN

Then it sounds like a cache issue.  Clear all caches on the server and in your browser(s) used for testing.

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Posté le de Paul M.