Contact Form Object
Author: Peter P.
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Hi
I am having a problem sending emails using the contact form object, I have setup a simple form with no confirmation email to user setup, each time I try to send a message I just get a blank screen with a message ‘No database support detected’ I have not setup any database in the advanced website settings, can anyone help.
Kind Regards
Peter.
Posted on the
Hello Peter,
Please can you send a screenshot of your Contact Form 'Send' settings (as per the example below):
Or simply describe what you have set each field to, if that is easier for you.
Kind regards,
Paul
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Author
Hi Paul
Thank you for your prompt reply, I have attached a sreenshot of my contacts form as requested.
Peter.
Thanks for the screenshot.
Did you at any point in the past upload your WebSite X5 project to the server with a Contact Form Object set to send data to a database as per your request in this thread?
https://helpcenter.websitex5.com/en/post/213115
Do you have a link to the page online where the Contact Form is hosted?
Does your project pass the tests in the WebSite test section of the admin control panel?
Author
Hi
Yes the website was originally uploaded with a database setup in it, but I have removed it and still getting the same mesage.
Peter
Then it sounds like a cache issue. Clear all caches on the server and in your browser(s) used for testing.