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David S.
David S.
User

Contact Form causes http 500 error on server  en

Auteur : David S.
Visité 1335, Followers 1, Partagé 0  
Mots-clés :: website x5 evo 2020.3

I inserted a contact form into my web page. When I uploaded to the server everything appears normal and the contact form can be filled in but when the send button is clicked the error message

This page isn’t working right now

www.mousetraptheatre.asn.au can't currently handle this request.

HTTP ERROR 500

Posté le
2 RéPONSES - 1 CORRECT
Andre E
Andre E
Moderator

Hello David,

Do the following check the PHP settings at your provider should be 7.1

do a full upload )not partly' and try again after pressing F5 in your browser.

check this post as well,

https://helpcenter.websitex5.com/fr/post/230935

hope one of these help...

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Posté le de Andre E
David S.
David S.
User
Auteur

Thanks Andre I found it was only PHP of 5.6 so I made it 7.4 and all worked fine. Thanks for your help.

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Posté le de David S.