WebSite X5Help Center

 
David S.
David S.
User

Contact Form causes http 500 error on server  en

Author: David S.
Visited 1333, Followers 1, Shared 0  

I inserted a contact form into my web page. When I uploaded to the server everything appears normal and the contact form can be filled in but when the send button is clicked the error message

This page isn’t working right now

www.mousetraptheatre.asn.au can't currently handle this request.

HTTP ERROR 500

Posted on the
2 ANSWERS - 1 CORRECT
Andre E
Andre E
Moderator

Hello David,

Do the following check the PHP settings at your provider should be 7.1

do a full upload )not partly' and try again after pressing F5 in your browser.

check this post as well,

https://helpcenter.websitex5.com/en/post/230935

hope one of these help...

Read more
Posted on the from Andre E
David S.
David S.
User
Author

Thanks Andre I found it was only PHP of 5.6 so I made it 7.4 and all worked fine. Thanks for your help.

Read more
Posted on the from David S.