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Amira Omar Mohamed Abdelnabi
Amira Omar Mohamed Abdelnabi
User

Website Form Submit Button not working  en

Auteur : Amira Omar Mohamed Abdelnabi
Visité 121, Followers 0, Partagé 0  

I am a webdesigner.  Whenever, I click the submit button for the website forms, the button keep loading and the thank you mesage doesn't appear despite the fact that all the export settings are accurate (SMTP Authentication). I need your help urgently since I am missing my clients.

Website URL:

www.daralsafwah.com

Posté le
3 RéPONSES
JiPeR 48
JiPeR 48
Moderator

Hello,

Try using PHP version 8.2 (recommended for the latest version of the software), instead of 8.3.

J.P.

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Posté le de JiPeR 48
Amira Omar Mohamed Abdelnabi
Amira Omar Mohamed Abdelnabi
User
Auteur

I changed the PHP version to 8.2 and the problem still exists. Please help me to solve the problem

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Posté le de Amira Omar Mohamed Abdelnabi
Daniel W.
Daniel W.
User
Meilleur utilisateur du mois DEMeilleur utilisateur du mois EN

Has the "Contact Form" object been tested on another page (e.g., by creating a hidden page in the sitemap)?

Does your web hosting provider also support the "SMTP Authentication" setting? Perhaps you should check with support.

I live in Germany and had to change my email settings with my web hosting provider Hosteurope from "SMTP Authentication" to "PHP Mailer (recommended)" when I switched from Basic Web Hosting to cPanel Web Hosting.

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Posté le de Daniel W.