Confirmation order email 
Auteur : Sam R.
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I am not receiving the confirmation email which is stated in step 4. I have received emails from an email form on my site, to the same email address I have used for step 4, 'send order to'. Is this a problem with X5 or my hosting account. I do not understand why I can't receive an order and need help fast. Thanks all
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Hello Sam,
Both use the same script to send emails and if you receive it from the form they should arrive also form the cart. Can you please try to add another email and check if you receive them on this?
Many thanks!
Auteur
For some reason the email address has been blocked for the orders and not the email form. I have asked for the address to be unblocked. Very strange, keep you posted. Thanks
Auteur
Claudio, it was a problem with my site being blocked. I spoke to Cloudmark a company that blocks sites and spam, they have unblocked and now works prefectly.
Thanks for the help....