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George M.
George M.
User

Error updating my program  en

Auteur : George M.
Visité 1468, Followers 1, Partagé 0  
Mots-clés :: program,umdate

I keep getting a notice, when I try to update my program, that states I am not registered yet, when I registered yesterday.

Posté le
3 RéPONSES
Andre E
Andre E
Moderator

Are you talking about the x5 home 10 edition ?

If so: Go to your profile, top right button. Select download and install latest version.

Check in your profiile also your licence key.

See that you use the same email adres as you did when you ordered your product.

If it does not help, let me know, than incomedia needs to help you and I will set this post for them to react.

BR A

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Posté le de Andre E
George M.
George M.
User
Auteur

Yes, I am talking about x5 home 10 edition.

When I select download, under profile, I get this message


Download

To view this page a licence of WebSite X5 Evolution or Compact is requested.

My licence key is ***, but there is no place to insert it.

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Posté le de George M.
George M.
George M.
User
Auteur

The update finally went through.

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Posté le de George M.