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Gerald L.
Gerald L.
User

3 installs same message cannot load counter name data reinstall  en

Autore: Gerald L.
Visite 2354, Followers 1, Condiviso 0  
Parole Chiave: website x5 evolution 13

Cannot install updates after setup get message:

please reinstall cannot load counter name data because an invalid index was read from the registry.

3 installs same message. installed as admin no help.

win 10 64 bit.   v12 no problems.

Postato il
5 RISPOSTE
Incomedia
Claudio D.
Incomedia

Hello Gerald,

Please open Start in windows and search for cmd.exe to open the windows command prompt and then type:

 lodctr /R

And then hit enter.

Once done try to start the program again.

Please keep me updated.

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Postato il da Claudio D.
Gerald L.
Gerald L.
User
Autore

Get "unable to rebuild performance counter settings from system backup store" error code is 5

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Postato il da Gerald L.
Gerald L.
Gerald L.
User
Autore

Messed around after research and tried it I think under admin and it didn't come back as fast, but now it is error 2.

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Postato il da Gerald L.
Gerald L.
Gerald L.
User
Autore

Tried again and success it opened. Thanks so much.

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Postato il da Gerald L.
Alfred Hutanu
Alfred Hutanu
User

Thank you so much, Claudio !

It worked with "run as admin", like Gerald said.

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Postato il da Alfred Hutanu