WebSite X5Help Center

 
Gerald L.
Gerald L.
User

3 installs same message cannot load counter name data reinstall  en

Auteur : Gerald L.
Visité 2099, Followers 1, Partagé 0  

Cannot install updates after setup get message:

please reinstall cannot load counter name data because an invalid index was read from the registry.

3 installs same message. installed as admin no help.

win 10 64 bit.   v12 no problems.

Posté le
5 RéPONSES
Incomedia
Claudio D.
Incomedia

Hello Gerald,

Please open Start in windows and search for cmd.exe to open the windows command prompt and then type:

 lodctr /R

And then hit enter.

Once done try to start the program again.

Please keep me updated.

Lire plus
Posté le de Claudio D.
Gerald L.
Gerald L.
User
Auteur

Get "unable to rebuild performance counter settings from system backup store" error code is 5

Lire plus
Posté le de Gerald L.
Gerald L.
Gerald L.
User
Auteur

Messed around after research and tried it I think under admin and it didn't come back as fast, but now it is error 2.

Lire plus
Posté le de Gerald L.
Gerald L.
Gerald L.
User
Auteur

Tried again and success it opened. Thanks so much.

Lire plus
Posté le de Gerald L.
Alfred Hutanu
Alfred Hutanu
User

Thank you so much, Claudio !

It worked with "run as admin", like Gerald said.

Lire plus
Posté le de Alfred Hutanu