WebSite X5Help Center

 
Gerald L.
Gerald L.
User

3 installs same message cannot load counter name data reinstall  en

Autor: Gerald L.
Besucht 2361, Followers 1, Geteilt 0  

Cannot install updates after setup get message:

please reinstall cannot load counter name data because an invalid index was read from the registry.

3 installs same message. installed as admin no help.

win 10 64 bit.   v12 no problems.

Gepostet am
5 ANTWORTEN
Incomedia
Claudio D.
Incomedia

Hello Gerald,

Please open Start in windows and search for cmd.exe to open the windows command prompt and then type:

 lodctr /R

And then hit enter.

Once done try to start the program again.

Please keep me updated.

Mehr lesen
Gepostet am von Claudio D.
Gerald L.
Gerald L.
User
Autor

Get "unable to rebuild performance counter settings from system backup store" error code is 5

Mehr lesen
Gepostet am von Gerald L.
Gerald L.
Gerald L.
User
Autor

Messed around after research and tried it I think under admin and it didn't come back as fast, but now it is error 2.

Mehr lesen
Gepostet am von Gerald L.
Gerald L.
Gerald L.
User
Autor

Tried again and success it opened. Thanks so much.

Mehr lesen
Gepostet am von Gerald L.
Alfred Hutanu
Alfred Hutanu
User

Thank you so much, Claudio !

It worked with "run as admin", like Gerald said.

Mehr lesen
Gepostet am von Alfred Hutanu