WebSite X5Help Center

 
Gerald L.
Gerald L.
User

3 installs same message cannot load counter name data reinstall  en

Автор: Gerald L.
Просмотрено 2397, Подписчики 1, Размещенный 0  

Cannot install updates after setup get message:

please reinstall cannot load counter name data because an invalid index was read from the registry.

3 installs same message. installed as admin no help.

win 10 64 bit.   v12 no problems.

Размещено
5 Ответы
Incomedia
Claudio D.
Incomedia

Hello Gerald,

Please open Start in windows and search for cmd.exe to open the windows command prompt and then type:

 lodctr /R

And then hit enter.

Once done try to start the program again.

Please keep me updated.

Читать больше
Размещено От Claudio D.
Gerald L.
Gerald L.
User
Автор

Get "unable to rebuild performance counter settings from system backup store" error code is 5

Читать больше
Размещено От Gerald L.
Gerald L.
Gerald L.
User
Автор

Messed around after research and tried it I think under admin and it didn't come back as fast, but now it is error 2.

Читать больше
Размещено От Gerald L.
Gerald L.
Gerald L.
User
Автор

Tried again and success it opened. Thanks so much.

Читать больше
Размещено От Gerald L.
Alfred Hutanu
Alfred Hutanu
User

Thank you so much, Claudio !

It worked with "run as admin", like Gerald said.

Читать больше
Размещено От Alfred Hutanu