SEO & GDPR Update New version 16 will not load
Autore: Jay C.
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Your SEO & GDPR Update New version 16 will not load onto my computor
The first screen I grt is the language question
I indicate English
The it shows an X saying I need windows 7 sp1
and its does
my opperation system is windows 7 sp1
Please advise
Thanks
Jay
Postato il
Jay, you may need to re-check your Win 7 SP1 install (perhaps try reload it?).
I just loaded WX5 v16.0.3 into a virtual PC running Win7 SP1 and it worked fine.
I thought WX5 v15 also required SP1 - did v15 load on the same PC?
Hi Jay,
thank you for your e-mail.
Please make sure your OS really is Windows 7 SP1, please send me a screenshot of the operating system section in your Windows Control Panel.
Thanks! Kind regards.
Autore
Yes
All versions 12, 13, 14 and 15 have loaded with no issues
My OS is absolutely is windows 7 SP1
Autore
I managed to get it loaded on safe mode
All is good