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Jay C.
Jay C.
User

SEO & GDPR Update New version 16 will not load  en

Autor: Jay C.
Visited 757, Followers 1, Udostępniony 0  

Your SEO & GDPR Update New version 16 will not load onto my computor

The first screen I grt is the language question

I indicate English

The it shows an X saying I need windows 7 sp1

and its does

my opperation system is windows 7 sp1

Please advise

Thanks

Jay

Posted on the
4 ODPOWIEDZI - 1 PRAWIDłOWA ODPOWIEDź
Esahc ..
Esahc ..
Moderator

Jay, you may need to re-check your Win 7 SP1 install (perhaps try reload it?).

I just loaded WX5 v16.0.3 into a virtual PC running Win7 SP1 and it worked fine.

I thought WX5 v15 also required SP1 - did v15 load on the same PC?

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Posted on the from Esahc ..
Incomedia
Elisa B.
Incomedia

Hi Jay, 

thank you for your e-mail.

Please make sure your OS really is Windows 7 SP1, please send me a screenshot of the operating system section in your Windows Control Panel. 

Thanks! Kind regards.

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Posted on the from Elisa B.
Jay C.
Jay C.
User
Autor

Yes

All versions 12, 13, 14 and 15 have loaded with no issues

My OS is absolutely is windows 7 SP1

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Posted on the from Jay C.
Jay C.
Jay C.
User
Autor

I managed to get it loaded on safe mode

All is good

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Posted on the from Jay C.