WebSite X5Help Center

 
Wes D.
Wes D.
User

Password protected pages fail  en

Autore: Wes D.
Visite 995, Followers 1, Condiviso 0  

Have developed a simple website that works fine until I try to protect a page. After I protect the page and upload the revised website, I get the attached failure message when I try to access the page.

Postato il
6 RISPOSTE
Aleksej H.
Aleksej H.
Moderator

Hello.Once again, double-check your actions according to this instruction. Check that you have PHP 7.4 on your server.

Leggi di più
Postato il da Aleksej H.
Wes D.
Wes D.
User
Autore

As far as my X5 settings etc, I have double-checked everything and all seems okay. How do I go about checking that my server has PHP 7.4? Wes

Leggi di più
Postato il da Wes D.
Aleksej H.
Aleksej H.
Moderator

You can find out this in the admin panel of the site, in the control panel of your hosting or from your hosting provider.

Leggi di più
Postato il da Aleksej H.
Wes D.
Wes D.
User
Autore

Aha - that's the problem. My provider has recently been having problems with PHP 7.4 so, at least temporarily, have removed it. The latest version thery offer is 7.3.

Leggi di più
Postato il da Wes D.
Aleksej H.
Aleksej H.
Moderator

"The latest version thery offer is 7.3." - It's enough.

I sent a notification about your question to the company employees, expect an answer from them here in the comments.

Leggi di più
Postato il da Aleksej H.
Wes D.
Wes D.
User
Autore

Okay. I have changed to 7.3 and ikt is now working. Thanks for your help.

Leggi di più
Postato il da Wes D.