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Wes D.
Wes D.
User

Password protected pages fail  en

Автор: Wes D.
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Have developed a simple website that works fine until I try to protect a page. After I protect the page and upload the revised website, I get the attached failure message when I try to access the page.

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Aleksej H.
Aleksej H.
Moderator

Hello.Once again, double-check your actions according to this instruction. Check that you have PHP 7.4 on your server.

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Размещено От Aleksej H.
Wes D.
Wes D.
User
Автор

As far as my X5 settings etc, I have double-checked everything and all seems okay. How do I go about checking that my server has PHP 7.4? Wes

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Aleksej H.
Aleksej H.
Moderator

You can find out this in the admin panel of the site, in the control panel of your hosting or from your hosting provider.

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Размещено От Aleksej H.
Wes D.
Wes D.
User
Автор

Aha - that's the problem. My provider has recently been having problems with PHP 7.4 so, at least temporarily, have removed it. The latest version thery offer is 7.3.

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Aleksej H.
Aleksej H.
Moderator

"The latest version thery offer is 7.3." - It's enough.

I sent a notification about your question to the company employees, expect an answer from them here in the comments.

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Размещено От Aleksej H.
Wes D.
Wes D.
User
Автор

Okay. I have changed to 7.3 and ikt is now working. Thanks for your help.

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Размещено От Wes D.