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Wes D.
Wes D.
User

Password protected pages fail  en

Author: Wes D.
Visited 265, Followers 1, Shared 0  

Have developed a simple website that works fine until I try to protect a page. After I protect the page and upload the revised website, I get the attached failure message when I try to access the page.

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6 ANSWERS
Aleksej H.
Aleksej H.
Moderator
Best User of the month RU

Hello.Once again, double-check your actions according to this instruction. Check that you have PHP 7.4 on your server.

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Posted on the from Aleksej H.
Wes D.
Wes D.
User
Author

As far as my X5 settings etc, I have double-checked everything and all seems okay. How do I go about checking that my server has PHP 7.4? Wes

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Posted on the from Wes D.
Aleksej H.
Aleksej H.
Moderator
Best User of the month RU

You can find out this in the admin panel of the site, in the control panel of your hosting or from your hosting provider.

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Posted on the from Aleksej H.
Wes D.
Wes D.
User
Author

Aha - that's the problem. My provider has recently been having problems with PHP 7.4 so, at least temporarily, have removed it. The latest version thery offer is 7.3.

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Posted on the from Wes D.
Aleksej H.
Aleksej H.
Moderator
Best User of the month RU

"The latest version thery offer is 7.3." - It's enough.

I sent a notification about your question to the company employees, expect an answer from them here in the comments.

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Posted on the from Aleksej H.
Wes D.
Wes D.
User
Author

Okay. I have changed to 7.3 and ikt is now working. Thanks for your help.

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Posted on the from Wes D.