WebSite X5Help Center

 
Jaco M.
Jaco M.
User

Product Key  en

Autore: Jaco M.
Visite 1601, Followers 1, Condiviso 0  
Parole Chiave: product

Hi There

I had bought and download website X5 Ver 9, I did recieve a product key but see no place to enter my product key.

Please advice on were to isert my product key code.

Regards

Jaco

Postato il
3 RISPOSTE
Incomedia
Michele C.
Incomedia

Hello Jaco,

the product key is requested during the installation of the software, have you already downloaded the setup file of WebsiteX5?

Leggi di più
Postato il da Michele C.
Jaco M.
Jaco M.
User
Autore

Hi There

Yes I had downloaded the program from the e-mail I receive. But during installation I were never ask for a Product key.

Leggi di più
Postato il da Jaco M.
Incomedia
Michele C.
Incomedia

Hello Jaco,

you can try to do the following in this case:

  • uninstall the software
  • manually delete the folder C:\Users\[yourusername]\AppData\Local\Incomedia\ ( where [yourusername] is your actual windows username ) ( assuming you are running windows 7 ) 
  • manually delete the folder C:\Program Files\WebSite X5 v9 - Evolution
  • install WebsiteX5 again

Please keep me updated, thank you

Leggi di più
Postato il da Michele C.