WebSite X5Help Center

 
Jaco M.
Jaco M.
User

Product Key  en

Autor: Jaco M.
Visited 1717, Followers 1, Udostępniony 0  
Tagi: product

Hi There

I had bought and download website X5 Ver 9, I did recieve a product key but see no place to enter my product key.

Please advice on were to isert my product key code.

Regards

Jaco

Posted on the
3 ODPOWIEDZI
Incomedia
Michele C.
Incomedia

Hello Jaco,

the product key is requested during the installation of the software, have you already downloaded the setup file of WebsiteX5?

Czytaj więcej
Posted on the from Michele C.
Jaco M.
Jaco M.
User
Autor

Hi There

Yes I had downloaded the program from the e-mail I receive. But during installation I were never ask for a Product key.

Czytaj więcej
Posted on the from Jaco M.
Incomedia
Michele C.
Incomedia

Hello Jaco,

you can try to do the following in this case:

  • uninstall the software
  • manually delete the folder C:\Users\[yourusername]\AppData\Local\Incomedia\ ( where [yourusername] is your actual windows username ) ( assuming you are running windows 7 ) 
  • manually delete the folder C:\Program Files\WebSite X5 v9 - Evolution
  • install WebsiteX5 again

Please keep me updated, thank you

Czytaj więcej
Posted on the from Michele C.