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Jaco M.
Jaco M.
User

Product Key  en

Auteur : Jaco M.
Visité 1724, Followers 1, Partagé 0  
Mots-clés :: product

Hi There

I had bought and download website X5 Ver 9, I did recieve a product key but see no place to enter my product key.

Please advice on were to isert my product key code.

Regards

Jaco

Posté le
3 RéPONSES
Incomedia
Michele C.
Incomedia

Hello Jaco,

the product key is requested during the installation of the software, have you already downloaded the setup file of WebsiteX5?

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Posté le de Michele C.
Jaco M.
Jaco M.
User
Auteur

Hi There

Yes I had downloaded the program from the e-mail I receive. But during installation I were never ask for a Product key.

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Posté le de Jaco M.
Incomedia
Michele C.
Incomedia

Hello Jaco,

you can try to do the following in this case:

  • uninstall the software
  • manually delete the folder C:\Users\[yourusername]\AppData\Local\Incomedia\ ( where [yourusername] is your actual windows username ) ( assuming you are running windows 7 ) 
  • manually delete the folder C:\Program Files\WebSite X5 v9 - Evolution
  • install WebsiteX5 again

Please keep me updated, thank you

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Posté le de Michele C.