WebSite X5Help Center

 
Dinos Longinos
Dinos Longinos
User

Share screen by running an executable in websitex5  en

Autor: Dinos Longinos
Visited 471, Followers 1, Udostępniony 0  

Dear All, I would like to ask you the following: We do remote support for our clients and very often we need to connect to their computer. Is there a facility to do it through WebsiteX5?

Posted on the
4 ODPOWIEDZI - 1 POMOCNY - 1 PRAWIDłOWA ODPOWIEDź
Daniel W.
Daniel W.
User

WebSite X5 doesn't have this feature, but there are programs like TeamViewer for that, see

>> https://www.teamviewer.com/ (free and paid versions)

Czytaj więcej
Posted on the from Daniel W.
Miguel Galarza
Miguel Galarza
User

Yo utilizo anydesk, igualmente hay versión gratuita y de pago y viene en varios idiomas.

https://anydesk.com/

Czytaj więcej
Posted on the from Miguel Galarza
Dinos Longinos
Dinos Longinos
User
Autor

Dear Sirs, thank you for your replies. We are already using anydesk and suporemo but we are trying to avoid from telling our cusotmers to download a system and then run it. Telling people to go to a website, download a ssytem and then find it in their download folder and run it is for a lot of them almost an impossibnle task and it takes forever!

What we would like to do is to tell our customers to login our website and click on a button and run a screen sharing system without having to download etc...

Any ideas?

Czytaj więcej
Posted on the from Dinos Longinos
Incomedia
Stefano G.
Incomedia

Hello Dinos

Unfortunately, I'm not sure that any such systems exist that require absolutely no download to work. Take a look at Google Remote Desktop. Maybe that can help

I remain available here

Stefano

Czytaj więcej
Posted on the from Stefano G.