WebSite X5Help Center

 
W. Healy
W. Healy
User

Duplicate Project Error  en

Autor: W. Healy
Visited 2460, Followers 1, Udostępniony 0  

I'm currently making changes to a project in Evo 9 and instead of starting all over again with the template I have simply duplicated the project to save time. However, when I make changes to the sitemap and preview the project the new menu is missing.

To be specific this is what I did:

1. Duplicated project.

2. Renamed the duplicate project.

3. Opened the duplicate project and removed all the levels.

 4. Created new levels.

5. Previewed the project but the menu is now missing.

I have tried this several times now and either the menu is missing or the original menu is visible even though it has been removed. 

I don't know what to do next.  

Posted on the
5 ODPOWIEDZI - 1 PRAWIDłOWA ODPOWIEDź
Paul M.
Paul M.
Moderator

Hello,

In the first instance you could try holding down the 'CTRL' key whilst entering the preview in your Step 5 as above  -  this will force WebSite X5 to refresh its cache of your project structure, and might well solve your issue.

If not, let us know!

Kind regards,

Paul

Czytaj więcej
Posted on the from Paul M.
W. Healy
W. Healy
User
Autor

Hi Paul,

Thanks for replying. Unforntunately that did not work.

Czytaj więcej
Posted on the from W. Healy
W. Healy
W. Healy
User
Autor

Correction - It worked on one particular attempt but I continue to have the same problem.

Czytaj więcej
Posted on the from W. Healy
Paul M.
Paul M.
Moderator

OK, please try this next:

Make sure X5 is closed.  Navigate to your project folder (the path is listed in the 'Preferences' screen, which is accessible from the menu on the left-hand side when you first open X5)

Once in the project folder, go into the sub-folder of the specific project you're working on.

You will see two folders named 'Preview' and 'Upload'  -  delete both of these in their entirety along with all their contents.

Now restart X5 and open your project.  Keep the 'CTRL' key pressed as before, whilst entering the preview for the first time.

Verify if the issue is then resolved.

Kind regards,

Paul

Czytaj więcej
Posted on the from Paul M.
W. Healy
W. Healy
User
Autor

That seems to have worked, Thank you.

Czytaj więcej
Posted on the from W. Healy