Why do my posts... 
Autor: Duncan Baker
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Why do two of my posts get closed when the questions I raised haven't been resolved?
I have a couple of posts on here about problems I have with PDFs when transferring from v12 to v13.
Thes have been marked as solved when I haven't had the problem solved.
Grateful to know why. Is it just the administration hoping I will ahve forgotten and gone away?
Best wishes,
Duncan
Publicado em
Hi Duncan,
good morning and thank you for contacting us.
I'm sorry about this, what posts are you talking about exactly?
Could you please show them to me?
A post is closed only when it is marked as ''correct'', did you do this perhaps?
Wishing you a lovely day Duncan!
Samantha
Autor
https://helpcenter.websitex5.com/pt/post/158046
https://helpcenter.websitex5.com/pt/post/164983
https://helpcenter.websitex5.com/pt/post/159245
Thanks Smantha
Duncan
Thanks for the details.
Two of those where closed and they where not marked as correct I'll report this, thanks Duncan.
Have a good week!
Samantha