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Duncan Baker
Duncan Baker
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Why do my posts...  en

Autore: Duncan Baker
Visite 1851, Followers 2, Condiviso 0  

Why do two of my posts get closed when the questions I raised haven't been resolved?

I have a couple of posts on here about problems I have with PDFs when transferring from v12 to v13.

Thes have been marked as solved when I haven't had the problem solved.

Grateful to know why.  Is it just the administration hoping I will ahve forgotten and gone away?

Best wishes,

Duncan

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Samantha M.
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Hi Duncan,

good morning and thank you for contacting us. 
I'm sorry about this, what posts are you talking about exactly?
Could you please show them to me?

A post is closed only when it is marked as ''correct'', did you do this perhaps?

Wishing you a lovely day Duncan!

Samantha

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Samantha M.
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Thanks for the details. 

Two of those where closed and they where not marked as correct I'll report this, thanks Duncan. 

Have a good week!
Samantha

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Postato il da Samantha M.