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Dr. Chris C.
Dr. Chris C.
User

Shopping Checkout buynow error  en

Автор: Dr. Chris C.
Просмотрено 1376, Подписчики 1, Размещенный 0  

After adding the merchandise into the cart and following all the instructions, when click "BUY NOW' button, we receive an error message 'GENERIC ERROR" I am sending a captured of the setting up of the "SENDING ORDER"

Please help us to fix this problem.

Note: our website link as below:

http://www.sample.lgni.net/

Thanks,

Chris

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6 Ответы
Aleksej H.
Aleksej H.
Moderator

Hello.Try different PHP versions on hosting 7.1, 7.2, 7.3, 7.4.

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Размещено От Aleksej H.
Dr. Chris C.
Dr. Chris C.
User
Автор

We are using 7.4.10

The problem is the same

Please see an attached file.

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Размещено От Dr. Chris C.
Dr. Chris C.
Dr. Chris C.
User
Автор

Data Management setup

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Размещено От Dr. Chris C.
Dr. Chris C.
Dr. Chris C.
User
Автор

Shopping Cart "Sending Order setup

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Размещено От Dr. Chris C.
Aleksej H.
Aleksej H.
Moderator

I sent a notification about your question to the company employees, expect an answer from them here in the comments.

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Размещено От Aleksej H.
Incomedia
Stefano G.
Incomedia

Hello Chris

As of now, I've tested your store at the URL you provided and it works without errors

Were you able to solve the issue already or did you simply remove a part of the configuration to get it to work?

Keep me posted here on this

Thank you

Stefano

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Размещено От Stefano G.