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Dr. Chris C.
Dr. Chris C.
User

Shopping Checkout buynow error  en

Auteur : Dr. Chris C.
Visité 1383, Followers 1, Partagé 0  

After adding the merchandise into the cart and following all the instructions, when click "BUY NOW' button, we receive an error message 'GENERIC ERROR" I am sending a captured of the setting up of the "SENDING ORDER"

Please help us to fix this problem.

Note: our website link as below:

http://www.sample.lgni.net/

Thanks,

Chris

Posté le
6 RéPONSES
Aleksej H.
Aleksej H.
Moderator

Hello.Try different PHP versions on hosting 7.1, 7.2, 7.3, 7.4.

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Posté le de Aleksej H.
Dr. Chris C.
Dr. Chris C.
User
Auteur

We are using 7.4.10

The problem is the same

Please see an attached file.

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Posté le de Dr. Chris C.
Dr. Chris C.
Dr. Chris C.
User
Auteur

Data Management setup

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Posté le de Dr. Chris C.
Dr. Chris C.
Dr. Chris C.
User
Auteur

Shopping Cart "Sending Order setup

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Posté le de Dr. Chris C.
Aleksej H.
Aleksej H.
Moderator

I sent a notification about your question to the company employees, expect an answer from them here in the comments.

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Posté le de Aleksej H.
Incomedia
Stefano G.
Incomedia

Hello Chris

As of now, I've tested your store at the URL you provided and it works without errors

Were you able to solve the issue already or did you simply remove a part of the configuration to get it to work?

Keep me posted here on this

Thank you

Stefano

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Posté le de Stefano G.