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Dr. Chris C.
Dr. Chris C.
User

Shopping Checkout buynow error  en

Autor: Dr. Chris C.
Visitado 1292, Followers 1, Compartido 0  

After adding the merchandise into the cart and following all the instructions, when click "BUY NOW' button, we receive an error message 'GENERIC ERROR" I am sending a captured of the setting up of the "SENDING ORDER"

Please help us to fix this problem.

Note: our website link as below:

http://www.sample.lgni.net/

Thanks,

Chris

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6 RESPUESTAS
Aleksej H.
Aleksej H.
Moderator

Hello.Try different PHP versions on hosting 7.1, 7.2, 7.3, 7.4.

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Publicado en de Aleksej H.
Dr. Chris C.
Dr. Chris C.
User
Autor

We are using 7.4.10

The problem is the same

Please see an attached file.

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Publicado en de Dr. Chris C.
Dr. Chris C.
Dr. Chris C.
User
Autor

Data Management setup

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Publicado en de Dr. Chris C.
Dr. Chris C.
Dr. Chris C.
User
Autor

Shopping Cart "Sending Order setup

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Publicado en de Dr. Chris C.
Aleksej H.
Aleksej H.
Moderator

I sent a notification about your question to the company employees, expect an answer from them here in the comments.

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Publicado en de Aleksej H.
Incomedia
Stefano G.
Incomedia

Hello Chris

As of now, I've tested your store at the URL you provided and it works without errors

Were you able to solve the issue already or did you simply remove a part of the configuration to get it to work?

Keep me posted here on this

Thank you

Stefano

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Publicado en de Stefano G.