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Dr. Chris C.
Dr. Chris C.
User

Shopping Checkout buynow error  en

Author: Dr. Chris C.
Visited 134, Followers 1, Shared 0  

After adding the merchandise into the cart and following all the instructions, when click "BUY NOW' button, we receive an error message 'GENERIC ERROR" I am sending a captured of the setting up of the "SENDING ORDER"

Please help us to fix this problem.

Note: our website link as below:

http://www.sample.lgni.net/

Thanks,

Chris

Posted on the
6 ANSWERS
Aleksej H.
Aleksej H.
Moderator
Best User of the month RU

Hello.Try different PHP versions on hosting 7.1, 7.2, 7.3, 7.4.

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Posted on the from Aleksej H.
Dr. Chris C.
Dr. Chris C.
User
Author

We are using 7.4.10

The problem is the same

Please see an attached file.

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Posted on the from Dr. Chris C.
Dr. Chris C.
Dr. Chris C.
User
Author

Data Management setup

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Posted on the from Dr. Chris C.
Dr. Chris C.
Dr. Chris C.
User
Author

Shopping Cart "Sending Order setup

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Posted on the from Dr. Chris C.
Aleksej H.
Aleksej H.
Moderator
Best User of the month RU

I sent a notification about your question to the company employees, expect an answer from them here in the comments.

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Posted on the from Aleksej H.
Incomedia
Stefano G.
Incomedia

Hello Chris

As of now, I've tested your store at the URL you provided and it works without errors

Were you able to solve the issue already or did you simply remove a part of the configuration to get it to work?

Keep me posted here on this

Thank you

Stefano

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Posted on the from Stefano G.